We accept PayPal and bank transfers in Euro or BitPay in Bitcoin as payment for orders. For bank transfers payments, the order will not ship until the payment is received.
Placing payment you have to cover costs of operation. For PayPal payments we take 3% fee subtracted by the payment system. Payment by bank transfer an BitPay are free of charge.
All products in PitLab.Shop are sold with 23% VAT.
For customers come from outside European Union is possibility to buy it with 0% VAT. In this case we have to apply export procedure and send the goods via Customs Office. Customs fee is 160 PLN (~39 EUR). When you receive goods you will be charged by customs with your local taxes. In most cases is more economical to to buy goods with VAT.
For customers from European Union who has active EU VAT number is possible to buy goods with 0% VAT. Your VAT number will be checked using VIES VAT number validation service.
Since our shop can't generate 0% bills your payment will be calculated with VAT. After verification we will refund you the VAT value using Paypal. In case making payment by bank transfer please contact me first for proforma invoice.
When order is placed and not shipped yet, we have possibility to change the ordered items, way of payment etc. Please contact us for doing those changes.
We are shipping our products by Polish Post. Most of the product is delivered as registered, priority mail. This is reliable and most economic way of shipment. Bigger orders above 2 kg are send as parcels. We ship orders every working days (from Monday to Friday) at 14 o clock (UTC+1 in winter, UTC+2 in summer). Orders placed after 14 will be shipped next working day.
Tracking start works few hours after shipping and show status of the mail or parcel in the polish borders. When mail or parcel leave borders it can be tracked by your national post services.
The packages are not insured. For several years we had 0% of issues with shipping. Any way if shipment you receive looks like damaged please reject it. We will send you another on our cost.
We do not ship products to the following countries: Afghanistan, Iran, Iraq, Lebanon, North Korea, Myanmar, Pakistan, Palestinian autonomy, Sudan and Syrian. We apologize for the inconvenience. If you are from other country and can not find shipment method please contact us.